Gaming is meant to be enjoyable — but that enjoyment should never become a burden. bd118 believes responsible gaming is a mindset, not just a set of rules. That is why we are always here for you.
We are more than just games — your wellbeing matters to us.
Set your own daily, weekly, or monthly deposit amount. Once a limit is in place, increasing it requires a 24-hour waiting period.
Whenever you feel like you need a break, you can pause your bd118 account for anywhere between 24 hours and 30 days.
A Self-Exclusion option is available from 6 months up to permanently. During this time, you will not receive any marketing communications from us.
A real-time tracker showing how long you have been playing each session. You will receive an automatic alert when your set time is up.
Set your own loss limit — once you reach it, play stops automatically. It is one of the most effective ways to protect yourself financially.
Our expert support team is available around the clock — day or night — whenever you need help.
Responsible Gaming means enjoying gaming as a healthy form of entertainment — where you stay in control, not the game. At bd118, this matters deeply to every member, because we know that when gaming takes over, it can harm relationships, finances, and mental health.
Many people in Bangladesh see online gaming as a source of fun — and that's perfectly fine. But when it starts consuming too much time or money and becomes hard to stop, that's when it becomes a problem. bd118's Responsible Gaming program is designed to help you navigate exactly that.
Gaming is entertainment — not an investment or a source of income. Keeping that mindset at bd118 will always make the experience a positive one. Play within your means and give the rest of your time to family and life.
Responsible gaming is not about quitting — it is the art of enjoying gaming in a healthy way.
Bd118 cares about more than profits — the wellbeing and safety of our members come first. That commitment is built on a set of core principles:
Responsible gaming principles at bd118 are not just on paper — they are put into practice every day.
Bd118 has developed a range of practical tools to help members game responsibly. All tools are accessible at any time from your account settings:
Set a daily, weekly, or monthly deposit cap. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Play stops automatically once you hit a set loss amount. The most effective way to keep financial losses under control.
Decide in advance how long you will play each day. Once the limit is reached, you will receive a warning and the session will end.
Temporarily suspend your account for 24 hours to 30 days. You will not be able to log in during this period.
Close your account for 6 months, 1 year, or permanently. Permanent exclusions cannot be reversed.
Hide your gaming history and statistics to avoid being tempted to chase past results.
Gaming addiction does not develop overnight. It builds gradually and can be hard to notice on your own. bd118 wants you to stay aware. Watch out for these warning signs:
If any of the following signs appear repeatedly, it is time to seek help.
Remember: asking for help is not a weakness — it takes courage. bd118 is always here for you.
Ask yourself the questions below. Answer honestly — this is not for anyone else, it is just for you:
Have you ever spent more than your planned budget and regretted it afterward?
Have you ever tried to win back losses by playing "just one more time" — and ended up losing even more?
Do you feel anxious or irritable when you are unable to game?
Have you lied to or hidden your gaming activity from family or friends?
Has gaming caused problems in any important relationship, at work, or with your studies?
Have you tried to cut back or stop playing but failed repeatedly?
If you answered "Yes" to 2 or more questions, please contact our support team or follow the steps below.
If you notice a problem, don't wait — take action. Getting help at bd118 is easy and completely confidential:
The first step is being honest with yourself. Admitting there's a problem takes real courage.
Set limits or activate a cooling-off period directly from your account settings — changes take effect immediately.
Reach out to our Responsible Gaming team via live chat or email. All information is kept strictly confidential.
If needed, we can refer you to a mental health professional or a gaming addiction counselor.
Talk to the people close to you. Having family support makes recovery much easier.
Anyone under 18 is strictly prohibited from accessing bd118. We verify every member's age through our KYC process.
If you suspect a minor you know is using bd118, please notify our support team immediately. Some tips for parents:
If an underage registration is detected, the account will be closed immediately and all associated data will be deleted.
Responsible gaming goes beyond following limits — it is a way of life. Follow these tips for a healthy, long-term gaming experience at bd118:
Decide how much you are willing to spend before you start playing. Once that amount is gone, call it a day.
Set a timer on your phone and make it a habit to stop playing when the time is up.
Let gaming be a source of fun — not a way to relieve stress or make money.
Take at least a 10-minute break every hour. Stand up, walk around, drink some water.
Trying to "win back" what you've lost often leads to even bigger losses. Stop, step away, and think it over later.
Spend time with family, friends, and hobbies outside of gaming. Keep a healthy balance.
Here are answers to the questions bd118 members ask most about responsible gaming.
Join bd118 and enjoy a safe, fun experience with our responsible gaming tools at your fingertips. Your protection is our responsibility.